Office 365 Connect

Step 1 — Enable the addon

Go to Dashboard → Addons → Office 365 Connect → Enable.

Step 2 — Grant admin consent

A Microsoft 365 Global Admin must consent to the required permissions. Click Grant Admin Consent — you'll be redirected to the Microsoft consent page.

Required permissions:

• Calendars.ReadWrite — read and write room calendars
• User.Read.All — sync user directory
• Team.ReadBasic.All — send Teams notifications
• Place.Read.All — read Exchange room list

Step 3 — Connect room mailboxes

After admin consent:

Addons → Office 365 Connect → Room Mailboxes → Sync

Links automatically discovers all Exchange Online room mailboxes in your tenant and prompts you to map them to Links spaces.

Once room mailboxes are connected, Links provides full bidirectional sync:

• Links booking → Outlook: a meeting invite is sent to the room mailbox, appearing in all attendees' Outlook calendars
• Outlook meeting → Links: if someone books via Outlook directly (e.g. inviting the room), Links reflects the block and prevents double-booking

Sync latency: < 5 seconds for outbound (Links → Outlook), up to 60 seconds for inbound (Outlook → Links).

With Office 365 Connect, booking notifications are delivered directly to Microsoft Teams:

What triggers a Teams message:

• Booking confirmed → notification to host
• Booking cancelled → notification to host and attendees
• Visitor arrives → notification to visitor's host
• Auto-release triggered → warning to booking owner

Setup:

Addons → Office 365 Connect → Teams → Configure Notifications → Save

Notifications are sent as adaptive cards — interactive messages with Confirm/Cancel buttons directly in Teams.

Automatically provision and deprovision Links users based on your Azure AD:

• New employees in AD → automatically added to Links as Members
• Employees removed from AD → Links access revoked within 24 hours
• Group memberships → map AD groups to Links roles

Configure under Office 365 Connect → Directory Sync → Mappings:

{
  "ad_group": "All Employees",
  "links_role": "member"
},
{
  "ad_group": "Facilities",
  "links_role": "manager"
},
{
  "ad_group": "IT Admins",
  "links_role": "admin"
}